Care Services

 

We CARE about your network with full range of 24/07 Technical Support and Maintenance Services to protect customer assets and assure networks are fully operational and always updated with latest software releases.

CARE SERVICES

 

Preventive and Reactive Field Maintenance

  • Regular Inspection, Maintenance and Testing of Infrastructure, Passive Elements and Telecom Equipment
  • On Site Intervention for Corrective Maintenance Task (Reactive Maintenance)

L2/L3 Technical Support

 

  • 24/7/365 Remote Technical Assistance
  • Fault Management and Problem Resolution

 

Software Update/Upgrade Programs

  • Delivery Of Periodical SW Corrections and Upgrade Releases
  • Turn-Key Project To Complete Software Network Upgrade

HW Services and Spare Parts Management

  • HW Repair, Extended Warranty Program, Advance Swap, Logistic and Warehousing Services

Training, Technical Enabling and Certification Programs

  • Instructor-Led and Virtual Classroom Training, E-Learning, Partner Certification Programs

 

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